Reeher
All Systems Operational

About This Site

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Fundraiser Performance Management: https://performancemanagement.blackbaud.com/
Volunteer Network Fundraising: https://volunteernetworkfundraising.blackbaud.com/
Guided Fundraising: https://guidedfundraising.blackbaud.com/

Blackbaud Fundraiser Performance Management ? Operational
Donor Discovery ? Operational
SFTP Service Operational
Data Integration Process ? Operational
API ? Operational
Blackbaud Guided Fundraising ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 30, 2020

No incidents reported today.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020
Resolved - This incident has been resolved.
Mar 26, 11:41 CDT
Update - We are continuing to work on this issue.

The following have been resolved:
-Emails for Targeter Exports with greater than 5000 results
-Processing of Targeter List Uploads
-Welcome Emails
-Daily and Weekly Digest Emails
-Targeter Subscription emails

The issue is still impacting the following:
-Emails sent to contactreport@performancemanagement.blackbaud.com
-Non-digest notification emails
Mar 25, 16:39 CDT
Identified - We are continuing to work on this issue.

The following have been resolved:
-Emails for Targeter Exports with greater than 5000 results
-Processing of Targeter List Uploads
-Welcome Emails
-Daily and Weekly Digest Emails

The issue is still impacting the following:
-Targeter Subscription emails
-Emails sent to contactreport@performancemanagement.blackbaud.com
-Non-digest notification emails
Mar 25, 13:16 CDT
Update - We are continuing to investigate this issue, which is impacting the following:
Targeter List Uploads
All emails to/from Fundraiser Performance Management:
-Targeter Subscription emails
-Daily Activity Center Notification emails
-Emails for Targeter Results greater than 5000
-Welcome emails
-Emails sent to contactreport@performancemanagement.blackbaud.com
Mar 25, 07:18 CDT
Update - We are continuing to investigate this issue, which is impacting the following:
Targeter List Uploads
All emails to/from Fundraiser Performance Management:
Targeter Subscription emails
Daily Activity Center Notification emails
Emails for Targeter Results greater than 5000
Welcome emails
Emails sent to contactreport@performancemanagement.blackbaud.com
Mar 24, 12:41 CDT
Investigating - We are currently investigating an issue with notification emails, Targeter export emails for results greater than 5000 and uploading Targeter lists.
Mar 24, 08:51 CDT
Mar 25, 2020
Resolved - This incident has been resolved.
Mar 25, 07:17 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 08:33 CDT
Investigating - We are currently investigating an issue with the Blackbaud Fundraiser Performance Management Login. We will post more information on this page as it becomes available.
Mar 23, 13:32 CDT
Mar 23, 2020
Resolved - This problem has been resolved.
Mar 23, 10:37 CDT
Investigating - We are currently investigating an issue with the SFTP Login. We will post more information on this page as it becomes available.
Mar 23, 10:32 CDT
Mar 22, 2020

No incidents reported.

Mar 21, 2020
Resolved - This problem has been resolved.
Mar 21, 17:51 CDT
Investigating - We are currently investigation an issue with Blackbaud Guided Fundraising. We will post more information on this page as it becomes available.
Mar 21, 13:51 CDT
Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.