Reeher
All Systems Operational

About This Site

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Fundraiser Performance Management: https://performancemanagement.blackbaud.com/
Volunteer Network Fundraising: https://volunteernetworkfundraising.blackbaud.com/
Guided Fundraising: https://guidedfundraising.blackbaud.com/

Blackbaud Fundraiser Performance Management ? Operational
Donor Discovery ? Operational
SFTP Service Operational
Data Integration Process ? Operational
API ? Operational
Blackbaud Guided Fundraising ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 30, 2020

No incidents reported today.

Sep 29, 2020
API
Resolved - This problem has been resolved.
Sep 29, 19:55 CDT
Investigating - We are currently investigating an issue with the API. We will post more information on this page as it becomes available.
Sep 29, 19:29 CDT
API
Resolved - This problem has been resolved.
Sep 29, 19:55 CDT
Investigating - We are currently investigating an issue with the API. We will post more information on this page as it becomes available.
Sep 29, 19:15 CDT
Resolved - This incident has been resolved.
Sep 29, 16:15 CDT
Monitoring - Data Processing was restored around 8:35 AM CST; we are continuing to monitor the situation but due to the need to catch up on data loads you may experience slowness of Fundraiser Performance Management and Volunteer Network Fundraising.
Sep 29, 09:03 CDT
Investigating - We experienced an interruption in the nightly data processing for numerous customers, your data may be affected. Please check the status of your data in the bottom right corner of the Platform.
Sep 29, 08:27 CDT
Sep 28, 2020
Resolved - We have confirmed that authentication services have returned and you may login now. If you continue to encounter errors please let us know. Thank you for your patience.
Sep 28, 20:18 CDT
Identified - We have identified the issue as a global outage with Microsoft Azure AD services. We are working with Microsoft to resolve this issue, thank you for your patience.
Sep 28, 18:59 CDT
API
Resolved - This problem has been resolved.
Sep 28, 20:00 CDT
Investigating - We are currently investigating an issue with the API. We will post more information on this page as it becomes available.
Sep 28, 19:16 CDT
API
Resolved - This problem has been resolved.
Sep 28, 20:00 CDT
Investigating - We are currently investigating an issue with the API. We will post more information on this page as it becomes available.
Sep 28, 19:10 CDT
API
Resolved - This problem has been resolved.
Sep 28, 20:00 CDT
Investigating - We are currently investigating an issue with the API. We will post more information on this page as it becomes available.
Sep 28, 16:54 CDT
API
Resolved - This problem has been resolved.
Sep 28, 20:00 CDT
Investigating - We are currently investigating an issue with the API. We will post more information on this page as it becomes available.
Sep 28, 16:48 CDT
Resolved - A global issue with Microsoft/Azure AD has been resolved. Thank You for your patience.
Sep 28, 18:23 CDT
Investigating - We are currently investigating an issue with the Blackbaud Fundraiser Performance Management and Blackbaud Guided Fundraising Login. We will post more information on this page as it becomes available.
Sep 28, 17:35 CDT
Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020
API
Resolved - This problem has been resolved.
Sep 25, 17:02 CDT
Investigating - We are currently investigating an issue with the API. We will post more information on this page as it becomes available.
Sep 25, 13:02 CDT
Sep 24, 2020
Resolved - This incident has been resolved.
Sep 24, 13:49 CDT
Update - Blackbaud Guided Fundraising never experience an outage from the investigation that we have conducted. If you did experience an outage please reach out to Support to inform them. Thank You.
Sep 24, 13:49 CDT
Investigating - We are currently investigation an issue with Blackbaud Guided Fundraising. We will post more information on this page as it becomes available.
Sep 24, 10:31 CDT
Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020
Resolved - This problem has been resolved.
Sep 20, 09:56 CDT
Investigating - We are currently investigation an issue with Blackbaud Guided Fundraising. We will post more information on this page as it becomes available.
Sep 20, 05:56 CDT
Resolved - This problem has been resolved.
Sep 20, 09:46 CDT
Investigating - We are currently investigation an issue with Blackbaud Guided Fundraising. We will post more information on this page as it becomes available.
Sep 20, 05:46 CDT
Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.